Privacy Policy
Last updated: 2/23/2026
Welcome to Snapsy ("Company", "we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how your personal information is collected, used, shared, and managed when you use our mobile application and related services (the "Services"). By accessing or using the Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information about you directly from you, from third parties, and automatically through your use of the Services:
- Account Information: When you create an account, we collect your name, email address, phone number, and password.
- Profile Information: Any photos, biographies, or preferences you add to your user profile.
- Transaction Data: If you make purchases or bookings, we process payment details to complete those transactions (handled securely by our payment processor).
- Usage Data & Device Information: We automatically collect log data, device identifiers (e.g., IMEI, MAC address), IP addresses, operating system type, app interactions, and crash reports to improve app performance.
- Location Data: With your permission, we may collect precise GPS location data to provide location-based features such as nearby services or routing. You can disable this via your device settings.
- Camera and Photos: With your explicit consent, we may access your device's camera and photo library for you to upload images or avatars.
2. How We Use Your Information
We use the collected information for various business and commercial purposes, including to:
- Provide, operate, and maintain the App and its features.
- Process transactions and send related information, including confirmations and receipts.
- Manage your account and provide customer support.
- Send administrative messages, security alerts, and technical notices.
- Analyze usage trends and improve the overall user experience.
- Personalize app content based on your preferences.
- Enforce our Terms of Service and protect against fraudulent or illegal activities.
3. Sharing of Information
We do not sell your personal information. We may share your information only in the following scenarios:
- With Service Providers: We share data with trusted third-party vendors (e.g., hosting, payment processing, analytics) who assist us in operating our application.
- For Legal Compliance: We may disclose information if required by law, subpoena, or to protect the safety, rights, or property of Snapsy, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as a business asset.
- With Other Users: Information you post publicly (like reviews or comments) or share explicitly (like messaging a partner) will be visible to appropriate parties as intended by the app's functionality.
4. Data Security & Retention
We implement reasonable technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5. Your Privacy Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. You can manage your account settings within the app to update your information. If you wish to delete your account entirely, please contact our support team. We will process such requests in accordance with applicable laws.
6. Children's Privacy
Our Services are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us so we can delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: pradeepsaridha@gmail.com